Legal

Privacy Policy

The Essence of Trust. Your privacy is a luxury we protect. Below you will find how we handle your personal data with transparency, discretion, and care.

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Last Updated: October 26, 2023

01. Data Collection

At ZAYA, we are committed to maintaining the trust and confidence of our visitors to our web site. In this section, we provide detailed information on when and why we collect your personal information.

We collect personal data that you provide to us directly, for example, when you create an account, make a purchase, or sign up for our newsletter. This data may include your name, email address, shipping address, and payment information. We treat this data as the raw ingredients of our relationship—handled with precision and care.

  • Identity Data: Name, username, or similar identifier.
  • Contact Data: Billing address, delivery address, email address, and telephone numbers.
  • Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

02. Usage of Data

We use your data to create a seamless, personalized experience, much like crafting a bespoke scent. Your information allows us to process your orders, manage your account, and, if you have agreed, to email you about other products and services we think may be of interest to you.

Specifically, we use data to:

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Fulfill Orders

Processing and delivering your luxury goods.

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Personalization

Tailoring recommendations to your taste.

03. Sharing & Third Parties

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

04. User Rights

Under GDPR and CCPA, you have specific rights regarding your personal data. At ZAYA, we honor these rights as part of our commitment to you.

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Right to Access: You have the right to request copies of your personal data.

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Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.

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Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.

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Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact our Data Protection Officer.

privacy@zaya.com